SERTOM ERP-CRM Software;

ERP, stands for "Enterprise Resource Planning". As other languages generally in respect of enterprise resource planning. ERP Software, business, sales, accounting, manufacturing, inventory, human resources, CRM, our mind covering all functions from integrated information systems. To understand opposing or alternative approach to ERP systems, it's a good idea to think about. A business relationship with the information systems. For example, our company accounting procedures when using X for accounting Software package, human resources and payroll for Y to Z sales and CRM Software package, you can use the package. With this approach, "best of breed”.

ERP is the integrated approach. The company uses an integrated ERP system for all partitions. Both approaches have advantages and disadvantages of his own. The advantage of the best-of-breed approach, the company is not dependent on a single information system Software of different suppliers is to get benefit from the competition. However, the same Data over and over again of this approach is that the integration processing, not each other of reports from different departments as well as disadvantages.

The Data in the ERP approach, like a production enterprises, enter as the raw materials to processed products such as processed in various departments across the company, changes to information. Advantages of ERP approach; increase communication, consistent interdepartmental integration and reporting, include industrial independence. However there are drawbacks; one manufacturer, addictive, and fluffy-budget companies ERP projects wrapper (implementation) include the difficulty of the process.

Adaptable hybrid solutions. For example, if a company uses an ERP system to process all information alyapısı security concerns while a separate human resources payroll system with Software you can track with. Or more customers who have complex structure with an independent CRM Software you can track with.

Consists of the following parts of the system modules:

  1. Basic Applications (System Management, business process, base Data, Support Tables, material classes) product design (production BOMs, Management, course Management, standard product costing)
  2. Sales and Marketing (sales management, CRM, service management, Export Management, Retail Management) materials management (inventory management, quality control management, material requirements Planning, warehouse management) Purchasing (purchasing management, invoice control, Engineer Export Administration)
  3. Production management (production management, Advanced Scheduling and capacity planning, Actual Costing, maintenance management)
  4. Communications Applications (Collaborator, EDI, content management system, Web services, Automation, SMS)
  5. Finance Applications (General Ledger, inventory, accounting, cost centers, Accounting)
  6. Business intelligence & strategic planning (budget management, OLAP-Data warehouse, Corporate Scorecards Administrative Applications (human resource management, document management, project management

System properties:

  • Scalability solutions, parallel to the growth of the institution has the ability to enlarge. This system is parametric and comes forth of the flexibility. Lies in the ERP solutions, when you need to access different functions with the appropriate cost. Today is not needed will be available to a property having been activated in later times. Support and service support and service ERP solutions is extremely important. An atmosphere of support and an integrated ERP service operations can be carried out much more simple and effective.
  • Security in particular, industrial espionage and in-house operational risks – so that ERP system have verious features that provide protection.